Privacy Policy

Effective Date: [Insert Date]

Elevate Home Mobility ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how Elevate Home Mobility collects, uses, discloses, and safeguards your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our site, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details

Payment Information

Payment details are processed securely by third-party payment providers. We do not store full payment card information on our servers.

Verification Information

If you choose to verify eligibility for a veteran or first responder discount, verification is handled securely by GovX. We do not receive or store sensitive verification data.

Automatically Collected Information

We may automatically collect certain information about your device and usage, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visits

This information helps us improve our services and user experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate about orders, support requests, or inquiries
  • Provide customer service and support
  • Improve our products and services
  • Comply with legal and regulatory obligations

We do not sell your personal information.

Sharing Your Information

We may share your information only as necessary with:

  • Payment processors and shipping providers
  • Verification partners (such as GovX, when applicable)
  • Service providers who help operate our website and business

All third parties are required to handle your information responsibly and only for the purposes for which it was shared.

Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Enable core website functionality
  • Understand how visitors use our site
  • Improve performance and content

You can adjust your browser settings to refuse cookies, though some site features may not function properly.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no system is completely secure, we strive to use commercially acceptable means to safeguard your data.

Your Choices & Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Opt out of certain communications

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: CustomerService@ElevateHomeMobility.com
Phone: +1 (708) 938-3357