Terms & Conditions
Effective Date: [Insert Date]
These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by Elevate Home Mobility ("we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by these Terms.
Use of Our Website
You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use of this site by any third party.
We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.
Product Information & Availability
We make every effort to ensure that product descriptions, specifications, pricing, and availability are accurate and up to date. However, we do not guarantee that all information is error-free.
We reserve the right to:
- Correct errors or omissions
- Change product specifications or pricing
- Limit quantities or discontinue products
Orders & Payment
All orders are subject to acceptance and availability.
By placing an order, you represent that:
- You are authorized to use the payment method provided
- All information submitted is accurate and complete
Payment is processed securely through third-party payment providers. We do not store full payment card details.
Pricing & Taxes
All prices are listed in U.S. dollars unless otherwise stated. Applicable taxes, if any, are calculated at checkout based on your location.
Shipping & Delivery
Shipping terms, timelines, and guarantees are outlined on our Shipping & Delivery page and are incorporated into these Terms by reference.
While we strive to meet stated delivery timelines, delays caused by carriers, weather, or circumstances beyond our control may occur.
Returns & Refunds
Our return policy, including eligibility, timeframes, and applicable fees, is outlined on our Returns & Refund Policy page and forms part of these Terms.
Returns are subject to product condition, manufacturer limitations, and other requirements described in that policy.
Warranty
Warranty coverage is provided as described on our Warranty page.
During the stated warranty period, coverage applies to manufacturing defects or issues occurring during normal use. Support beyond the warranty period may be offered on a case-by-case basis at our discretion.
Installation & Use
Unless explicitly stated otherwise, installation services are not included with product purchases.
You are responsible for:
- Ensuring proper installation by a qualified professional
- Complying with all local codes, permits, and regulations
- Using products only as intended
We are not responsible for issues arising from improper installation, misuse, or unauthorized modifications.
Veteran & First Responder Discounts
Discounts for eligible veterans and first responders are verified through GovX.
Verification must be completed prior to checkout for the discount to apply. Discounts cannot be applied retroactively after an order is placed.
Limitation of Liability
To the fullest extent permitted by law, Elevate Home Mobility shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to:
- Use of or inability to use our products or website
- Delays in delivery
- Improper installation or use
Our total liability, if any, shall not exceed the purchase price of the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Elevate Home Mobility, its affiliates, officers, employees, and service providers from any claims, damages, losses, or expenses arising from:
- Your misuse of products
- Violation of these Terms
- Violation of applicable laws or regulations
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Elevate Home Mobility or its licensors and may not be used without prior written permission.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Force Majeure
We are not responsible for delays or failures in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, labor disruptions, supply chain delays, transportation interruptions, or governmental actions.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the state in which Elevate Home Mobility is headquartered, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page.
Contact Information
If you have questions about these Terms and Conditions, please contact us:
Email: CustomerService@ElevateHomeMobility.com
Phone: +1 (877) 730-1170